CARLI staff have posted a current list of libraries which have resumed delivery service. We will be updating it as more libraries resume service.

Normal delivery for ILDS will be resuming on July 6 for all libraries who are ready.  We are asking libraries who want to begin receiving delivery on July 6 or later who haven’t already contacted CARLI, RAILS or IHLS to please contact the help desk at the vendor who handles your delivery, either RAILS or IHLS.  The email for the help desk at RAILS is .

Both the contracted vendors who handle ILDS, RAILS and IHLS, have the begun the process of preparing to resume delivery. They would like ILDS libraries to contact them at their help desks so they can work with libraries directly to facilitate this process. The email for the help desk at RAILS is . and IHLS is .

We have received some questions about the purple delivery bags. The ILDS process for using bags, and creating labels, remains the same. We do recommend once delivery resumes that you wipe bags down or use PPE when handling them as we have no way to guarantee that they are clean as they move through the system.

Also printing manifests for the drivers is no longer necessary, but libraries are welcome to print them for their own records.

If you have any questions please contact .

IHLS, one of the contracted vendors for ILDS, has released a draft plan for resuming delivery service. The information provided is also intended for ILDS libraries. Libraries may make an appointment with their hub manager to retrieve items that have been held. Social distancing as well as masks are required.  

4/1/2020 UPDATE: ILDS service is suspended until further notice due to the evolving situation with COVID-19 Coronavirus. 

UPDATE: ILDS service will be suspended until at least April 7. This may be adjusted in the future as the situation with COVID-19 Coronavirus continues to evolve. CARLI is aware that some schools currently plan to be closed beyond that date. We will be working closely with RAILS and IHLS to coordinate a smooth restart of the delivery service.

We have been receiving questions about the effect that the COVID-19 novel coronavirus will have on ILDS. The vendors who handle delivery for ILDS, RAILS and IHLS currently have no plans for any work stoppage and delivery will continue as usual. Both RAILS and IHLS will be taking additional precautions for delivery staff such as using gloves and sanitizer.

It is time to collect the dates that your location will be closed for the summer. Please complete the survey no later than March 30, 2020, so there is ample time for us to share this information with the delivery vendor.

If you have any questions or concerns regarding ILDS, please send an email to .  

CARLI wants to hear from you regarding the performance of ILDS, so we have created a brief survey. Your feedback is key to the success of the ILDS program. To provide your input, please take a few moments to complete the survey.  The survey covers ILDS service during 2019 and will remain open until the end of the day on February 4, 2020.

We appreciate your feedback!

On Monday, January 20 there will be no delivery service in observance of Martin Luther King Jr.'s birthday. The CARLI office will also be closed. Service will resume on Tuesday, January 21.