Update on Resuming ILDS
Submitted by mjhuls on Mon, 06/08/2020 - 09:58
Both the contracted vendors who handle ILDS, RAILS and IHLS, have the begun the process of preparing to resume delivery. They would like ILDS libraries to contact them at their help desks so they can work with libraries directly to facilitate this process. The email for the help desk at RAILS is railsdelivery@railslibraries.info. and IHLS is ihlsdelivery@illinoisheartland.org.
Both RAILS and IHLS also have more information about their respective plans for resuming delivery available online.
If you don’t know which system handles your delivery you can look that information up online on L2 by searching for your library and looking under system.
One thing to note for those libraries contacting the RAILS help desk, you may receive an automated message stating that your email address is not associated with your RAILS L2 account. Please disregard this message.
As always, please contact CARLI Support if you have any questions.