Transition to New Delivery Vendor

The transition to a new delivery vendor will take place on June 30 and July 1. Please make sure that this information is communicated to all appropriate staff in your library.

RAILS/IHLS has completed nearly all of the scheduled site visits, and you should be aware of your approximate delivery time. CTS will continue to service the same locations under the RAILS contract that goes into effect on July 1, 2016. Please note that site visits were not conducted at the CTS locations, as the service will continue as currently operating. Check the list for locations that are serviced by CTS.

On Thursday, June 30, Lanter will drop off all incoming items for participating libraries, but they will not be picking up any outgoing materials. Lanter will also be returning all keys to any locations that may have provided them. (Note: CTS locations will have pick up on 6/30 and the CTS drivers will hold onto the keys that have been provided to them.)

On Friday, July 1, RAILS/IHLS will begin servicing all ILDS locations. Since there will be no pick up on June 30, RAILS/IHLS will not have anything to deliver on July 1; they will only be picking up your outgoing items. (Note: CTS locations will receive pick up and drop off as usual on 7/1). Beginning on July 5, the drop off and pick up of items will take place as usual.  You will continue to use the ILDS label/manifest system to prepare your outgoing shipments.

Please remember that the delivery vendor is allowed a one hour window when it comes to scheduled delivery times. This means that the driver may arrive one hour prior to, or one hour later than, the planned delivery time. Please be patient as the routes become established. Adjustments may be needed to ensure consistency, and we will work with you during this time and communicate any changes as quickly as possible.

Also as of July 1:

• Black Hawk College will become an ILDS participant with the 3-letter code of BHC.
• We will be changing the ILDS 3-letter code for Rosalind Franklin University of Medicine and Science from ROS to RFM.
• The following locations will be leaving ILDS and moving to system delivery:
  • Lakeview College of Nursing - Please use ILDS 3-letter code "ZCH" after June 30
  • Kendall College - Please use ILDS 3-letter code "XBR" after June 30
  • Springfield College in Illinois - Please use ILDS 3-letter code "ZED" after June 30
• We are making a small change to the manifest process.  It will no longer be necessary for you to print two copies of the manifest.  The RAILS/IHLS drivers will not take a copy as the previous drivers have.  Please only print one copy of the manifest for the driver to sign, and for you to keep for your records.

Please contact CARLI support if you have any concerns with delivery or the transition.